Reference

Terms and Conditions That Actually Make Sense

These terms govern your comps account — what you can do, how payments through PayPal, Venmo, and Play+ are handled, and what happens if something goes sideways. Access depends on state law and is available only where local law permits.

Account eligibility by statePayPal, Venmo, Play+ coveredPlain-language policyContact path includedUpdated as rules change

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you want to flag a specific clause before making a decision about your account, our support team can walk you through it. You can reach us through live chat, email, or the account help portal — whichever fits how you work.

Team online

Live Chat

Open the chat widget from any page inside your account. A support agent can clarify specific clauses, explain how a rule applies to your situation, and log your question for follow-up.

Email Support

Send your question to our support address from your registered email. Responses address your specific account and the exact clause you're asking about — not a copy-paste FAQ reply.

Account Help Portal

Log in, go to Account Settings, and select Help. From there you can submit a terms-related request, track its status, and see any previous responses tied to your account history.

HOW WE HANDLE IT

Account Security, Data, and Your Rights

These terms aren't just a legal formality — they outline the actual protections in place for your account, your payment data, and your right to request changes. Here's how we handle the four areas that matter most.

Data Handling Your account data — including payment records for PayPal, Venmo, and Play+ transactions — is stored securely and never sold to third parties. Retention periods follow applicable state privacy law.

Cookies and Tracking We use cookies to keep your session active and to remember account preferences like your last payment method. You can manage cookie settings from your browser at any time without losing your account access.

Account Security Every login triggers identity verification. If unusual activity is detected on your account — including a payment attempt from an unrecognized device — we'll pause the transaction and contact you before processing.

Requesting Changes You can request a correction to your account data or ask us to delete specific records by contacting support through your registered email. We respond to verified requests within the timeframe required by your state's law.

What These Terms Actually Cover

comps Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating a comps account, you agree to these terms in full. They cover who can hold an account (you must be of legal age in your state and located in an eligible state), how deposits and withdrawals work across PayPal, Venmo, and Play+, what conduct

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is permitted inside the lobby, and how disputes get resolved. Availability is determined by your state's laws — we do not claim nationwide access, and we do not operate in states where online casino or sportsbook activity is not permitted under local law. We may update
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these terms when regulations change or when we make material changes to how the platform works. When that happens, we'll notify you via your registered email before the changes take effect. Continuing to use your account after that date counts as acceptance. If you disagree with
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an update, you have the right to close your account before the new terms apply. Payment-specific rules — including how PayPal, Venmo, and Play+ transactions are processed and what happens to pending withdrawals if your account is suspended — are spelled out in the Payments section
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of these terms, not in a separate document.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About These Terms

These are the questions we hear most often about how the terms work, what your rights are, and what to do if something in the policy affects your account directly.

Yes. The payments section of these terms covers PayPal, Venmo, and Play+ transactions in detail — including processing order, what triggers a hold, and how disputes on payment amounts are handled.

Access depends on state law. If you're in a state where online casino or sportsbook activity isn't permitted, your account will be restricted. We'll notify you of the restriction and hold any pending withdrawal until eligibility is confirmed.

No. We'll send notice to your registered email before any material change takes effect. Minor clarifications that don't affect your rights may be updated without advance notice, but those are noted in the changelog.

Go to Account Settings, select Close Account, and follow the steps. Any remaining balance will be returned to your PayPal, Venmo, or Play+ account based on your last confirmed withdrawal method.

Reach out through live chat or your registered email. Cite the clause number and describe what happened. Our team will review the account record and respond with a written explanation of how the rule was applied.

Retention periods follow applicable state privacy regulations. You can request a summary of what we hold by contacting support. Verified deletion requests are processed within the timeframe your state's law requires.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

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Terms and Conditions That Actually Make Sense

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Portal

Account Security, Data, and Your Rights

Common Questions About These Terms

01 Do these terms apply to my PayPal and Venmo transactions specifically?

02 What happens if I use comps from a state where it's not permitted?

03 Can comps change these terms without notice?

04 How do I close my account if I disagree with a terms update?

05 Who do I contact if I think a term was applied incorrectly to my account?

06 How long does comps keep my account and payment data?

Terms & Conditions

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