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Your Rights, Our Rules — Plain and Simple

The legal terms on this page govern how your account works, what data we hold, and where comps operates under applicable state law. Access to our platform depends on your state's regulations, so read this before you open an account.

State-dependent eligibilityAccount data rightsPayPal, Venmo, Play+ coveredContact path includedUS players addressed

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LEGAL CONTACT

How to Reach Us on Policy Matters

Got a question about your account rights, a data request, or a dispute with a transaction? We have direct contact paths for each. Whether your concern is a PayPal withdrawal that needs review or a data-deletion request, reach out through the channel that fits your situation and we will respond with the relevant policy team.

Live Chat Open the chat window from your account dashboard to reach our policy support team directly. Have your account ID ready to speed up identity confirmation on your end.

Email Support Send legal or data-related requests to our support address listed in your account settings. Email is the recommended path for formal data access or deletion requests.

Account Help Center Our help center covers account closure, identity verification steps, and transaction dispute procedures. Search your specific issue before opening a ticket to save time.

What These Terms Actually Cover

comps Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These terms apply to every account holder who accesses comps where state law permits. Because online casino and sportsbook access in the United States is regulated state by state, eligibility is not uniform — it depends on the laws of the state you are in when

1
you log in. By opening an account, you confirm that accessing our platform is lawful in your jurisdiction. Our terms cover how your account is created and closed, how identity verification works, how we handle transactions through PayPal, Venmo, and Play+, and what happens when a
2
dispute arises. Payment activity tied to your account — including deposits via your PayPal wallet or a Play+ prepaid card and withdrawals routed back through Venmo or PayPal — is governed by both our terms and the payment provider's own user agreement. Where those agreements conflict,
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the stricter obligation applies to your account. We do not waive jurisdiction-based access restrictions, and we reserve the right to suspend or close accounts that originate from states where our services are not lawfully available. If you have questions about whether your state qualifies, contact us
4
before funding your account. Disputes are handled through the process described in the contact section below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA AND SECURITY

How We Handle Your Account and Data

Security and data handling are not afterthoughts here. Every account goes through identity verification before withdrawals are processed — that includes confirming your name matches the PayPal or Venmo account on file. We use SSL encryption across all account pages and payment flows. Data we collect is limited to what is needed to operate your account, verify your identity, and comply with applicable law.

Data Retention

We retain account and transaction records for as long as required by applicable law. After that period, personal data not needed for legal compliance is deleted or anonymized on a rolling schedule.

Cookie Policy

We use cookies to keep your session active, remember your payment preferences, and analyze how account features are used. You can manage cookie settings from the privacy controls in your account.

Account Security

Your account is protected by password and optional two-factor authentication. If we detect unusual login activity — for example, a new device in New York logging in after a recent mobile session — we may prompt identity re-verification before access…

Requesting Changes

You have the right to request access to, correction of, or deletion of personal data we hold. Submit those requests via email or live chat; we will confirm receipt and respond within the timeframe required by your state's applicable privacy…

Legal Questions We Hear Most Often

These are the questions we get most from account holders about rights, eligibility, and how our legal terms work in practice. If yours is not here, live chat is the fastest path to a direct answer.

Access depends on your state's law. We do not operate uniformly across all US states. Check your state's online gaming regulations before opening an account to confirm eligibility.

We collect the information needed to create and verify your account — name, address, payment details linked to PayPal, Venmo, or Play+, and activity logs required by applicable law.

Send a deletion request through live chat or the email address in your account settings. We will confirm receipt and process the request within the timeframe your state's privacy law requires.

Disputes are handled under the terms set out in your account agreement. Jurisdiction and governing law details are specified there; the applicable framework depends on your state of residence.

Yes. Transactions through PayPal, Venmo, or Play+ are subject to both our account terms and those payment providers' own agreements. Where the two sets of terms differ, the stricter obligation applies.

We reserve the right to suspend or close accounts that originate from ineligible states or that cannot be verified under our identity requirements. We will notify you if this action is taken.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Your Rights, Our Rules — Plain and Simple

How to Reach Us on Policy Matters

How We Handle Your Account and Data

Legal Questions We Hear Most Often

01 Is comps available in my state?

02 What personal data does comps collect from my account?

03 How do I request deletion of my personal data?

04 What law governs disputes with comps?

05 Does my PayPal or Venmo agreement affect my comps account?

06 Can comps close my account for legal reasons?

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